Afallon Privacy Policy

 

  1. Privacy Policy
    1. Afallon Furnished Holiday Let is solely owned and operated by the owners of the property and who are otherwise referred to as ‘us’ and ‘we’ in this policy. This privacy policy sets out how we use and protect any information that you may give us or we may obtain in the use of this website for viewing and transaction for holiday bookings.
    2. We are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you could be identified, that information will only be used in accordance with this privacy policy which is effective from September 2023
  2. Afallon Website
    1. Afallon website is hosted by Webador. By accessing this website, you are subject to Webador’s Privacy Policy which can be found here.  Webador utilise cookies to track usage of Afallon website which is anonymous.  This information is used by the owners of Afallon to track and understand usage of the website and its pages in order to amend the website content and improve the customer experience. No information gathered by these cookies will be used by us for any other reason and will not be provided to any third party. 
  3. Bookings
    1. This website utilises an embedded 3rd party application ‘Bookalet’ to manage all enquires and bookings. As such, all information/personal data required to make an enquiry, booking or associated correspondence for Afallon is made through Bookalet and is held solely within their systems and subject to Bookalet’s Privacy Policy which can be found here.  
    2. All correspondence associated with a booking is generated via Bookalet and emailed to the Afallon email account (admin@afallon.uk) which is provided by Microsoft and subject to Microsoft Privacy Policy which can be found here.
    3. The personal data collected by us is solely for the purpose of transacting a holiday booking for Afallon and includes the following:
      1. Guest/s Names
      2. Ages
    4. Confirmation that the lead guest is over the age of 21 years
    5. Identification of whether the guest is an adult (over 18 years of age), Child (between the age of 2 and 18 years), Infant, up to 2 years of age
      • Lead Guest contact details
    6. Email address
    7. Phone Number
    8. Home address
    9. For the purposes of transacting bookings for Afallon, we access your data via the Bookalet system, as such we do not download, replicate or copy that data into any other database of any form including electronic or paper based outside of Bookalet or the Microsoft email servers.
    10. We do not utilise any third party agencies for Afallon bookings nor do we subscribe to any newsletters or surveys, as such your data is not knowingly or purposely shared, sold or otherwise offered to any other agency outside of the above.
  4. Payments
    1. Afallon offers two methods of payments, direct BACs transfer or visa/debit/credit card transitions via Stripe, both of which are managed through Bookalet.
    2. We utilise a third party embedded application, ‘Stripe’ to manage all card transactions. This application is embedded within the Bookalet System and as such, the use of Stripe to make payments is subject to their Privacy Policy can be found here.  All associated card details are held within Stripe’s systems as such we do not download, replicate or copy that data into any other database of any form including electronic or paper based outside of Stripe, Bookalet or the Microsoft email servers.
  5. Data Security
    1. Whilst we do not replicate or store any of your personal data outside of the identified application (Webador, Bookalet, Microsoft and Stripe) we will take all reasonable technical and organisational precautions to prevent any loss, misuse, disclosure or alteration of your personal information.
    2. As provided in this privacy policy. We will not knowingly disclose any information held about you to a third party except in the following circumstances:
      1. Where we are required to do so by law.
      2. In connection with any legal proceedings or prospective legal proceedings.
      3. In order to establish, exercise or defend Afallon’s legal rights.
  1. Links To Other Websites
    1. This website may contain links to other websites. Please note that we have no control over other websites and that we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites. Third-party websites will not be governed by this privacy policy statement. You should exercise caution and review each privacy statement applicable to the website in question.
  2. Right to Review/Remove Data
    1. Under the Data Protection Act 1998, you have the right to request details of personal information we hold about you. On request, we will provide you with any personal information held about you subject to the provision of reliable evidence of your identity.

    2. Under the General Data Protection Regulation, you have the right to request that we remove your personal information from our systems. We reserve the right to hold your data until such time that your booking has been completed and any/all refunds of deposits are made or where you cancel a booking and all payments have been made in accordance with Afallon T’s and C’s.
    3. To request either a review or removal of data, please email us at: admin@afallon.uk
  3. Privacy Policy Amendments
    1. We reserve the right to amend this privacy policy. Any changes in policy will be identified to existing customers.
    2. If you have any questions about this privacy policy please email us at: admin@afallon.uk